Lilvilla properties

Faq

Frequently Asked Questions

We know that making decisions regarding how to leverage your property can be stressful. We use subscription software and our local knowledge and experience to provide you with accurate, up to date, area-specific performance information. We start by ensuring that we have an accurate feel for high and low seasons in your neighborhood, including knowing what types of property are most popular in the area, and how local regulations affect the vacation rental arena and more.

Without a doubt, the answer is Yes. Using LilVilla partners and technology, your property will be listed on 50+ platforms – a nearly impossible task for almost all property owners. Additionally a partnership with LilVilla leverages the international relationships we have with professional corporate renters. Most importantly, we are building a brand at LilVilla that focuses on honoring the best experience which, your property is a key component. By partnering with us, you will be able to leverage our brand, while simultaneously knowing that your property, and your guests are well attended.

We also focus on your properties personality to market your property. We use professional photography to put your property in the best possible light, and write listings that create desire – and prompt the right readers to become your confirmed guests. Unlike managers in multifamily buildings that run the same listings – with the same photos – for multiple clients, we show off the unique characteristics of every client’s property.

That really depends on where you are in the process, and what you want to do yourself. We do offer turnkey services, and do require a certain level of furnishings, linens and the like in order for your property to be a part of our portfolio. Our contract contemplates an initial fee, which we agree upon prior to execution of the contract. The fee contemplates performing preliminary tasks to maximize the marketability of the Property. Professional photography is required and depending on the size of your home starts at $200. The fee is separate from any unit specific purchases, like furniture or repairs, which are billed to you under separate invoice. Of course, no costs are incurred prior to your approval.

Lilvilla has a team totally dedicated to cleaning and cleaning inspections. Our team follows White Glove Guidelines. Cleaning fees are charged to your guests or tenants and then passed on directly to our cleaners. Having our own team and not outsourcing to all different companies allows for consistency across all LilVilla homes. Part of the LilVilla brand is about the high standards that our dedicated staff hold themselves to.

Upon initial set up, Lilvilla will purchase the hand picked linens used in all LilVilla homes on your behalf and charge that on your first invoice. Linen services are provided in the cleaning fee. Your linens are taken to our laundry site, washed dried and folded in between stays. One to two times a year, LilVilla may need to purchase additional linens for your home.

Upon initial set up, Lilvilla will purchase the hand picked toiletries used in all Lilvilla homes on your behalf and charge that on your first invoice. Toiletries are restocked at every turn. The fee is $45/month billed on your monthly statement. This includes kitchen basics and toiletries for guests.

Lilvilla collects all fees paid by guests, including the occupancy and cleaning fee as well as the transient sales tax where applicable.

Lilvilla will issue you an invoice by the 2nd working day of each month (the “Invoice”). The Invoice will enumerate the Occupancy Fees collected minus LilVilla’s fee and any other costs paid directly by LilVilla on your behalf pursuant to the Agreement, including, but not limited to cleaning fees, inventory costs and expenses (the “Monthly Payment”). A Monthly Payment will be sent directly to you by Automated Clearing House (ACH) on the date that the Invoice is issued.

Minor repairs are handled on site by Lilvilla cleaning and inspection team. Larger repairs will require written approval from the client but will be arranged and supervised by Lilvilla.

You do! Once a Lilvilla contract is signed and your custom listing authored, we will provide you with a dedicated login to our software, which will allow you to monitor occupancy and rates.